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Frequently Asked Questions
Is this file AI solution HIPAA compliant?
Yes, our platform uses enterprise-grade encryption, access controls, and audit logging to meet HIPAA requirements for handling protected health information securely.
How does the OCR routing feature work?
The system scans documents, extracts text via OCR, then automatically routes files to the correct workflow queue based on content and metadata rules.
Can this replace manual paper pal workflows?
Yes, it automates document intake, classification, and routing, eliminating manual paper handling while maintaining compliance and audit trails throughout the process.