Frequently Asked Questions
How does on-premises deployment work?
AI File Pro installs directly on your own servers, keeping all files and indexing local. Your IT team retains full control over data, network access, and security policies without relying on external cloud infrastructure.
What compliance frameworks does AI File Pro support?
AI File Pro supports HIPAA, and ISO 27001 compliance requirements out of the box, with configurable data retention, audit logging, and encryption settings to match your organization's specific regulatory obligations.
How long does implementation typically take?
Most teams complete setup and file migration within one to two weeks. Our onboarding specialists configure integrations, permissions, and search indexing so your staff can start finding files accurately from day one.
Can AI File Pro integrate with existing storage systems?
Yes, AI File Pro connects natively to SharePoint, Google Drive, Dropbox, and network file shares, indexing content across all sources into a single searchable interface without requiring you to migrate existing files.
What kind of support is included with AI File Pro?
All plans include email and chat support, with priority phone support and a dedicated success manager available on enterprise tiers to assist with configuration, training, and ongoing optimization.
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